Privacy Policy

LearnerShape Ltd (‘LearnerShape’) is a UK company with registered address at Riverbank House, 1 Putney Bridge Approach, London SW6 3JD. We respect the privacy of your personal information. This Privacy Policy (‘Policy’) explains how we collect and use personal information from our customers and other users of our services.

What personal information we collect and how we collect it

What we do with personal information

How we share personal information

How long we keep personal information

We keep personal information for as long as is necessary for the business purposes set out in this Policy. We keep information on individual learners only for so long as those learners or their employers remain users of our platform. Some historical information may be retained in secure archival storage (e.g. email archives).

Information security and storage

We use technical and organisational methods to ensure strict information security. This includes storing personal data primarily in secure databases with strict access permissions, and access only by persons with a need for access.

Cookies

LearnerShape’s websites use cookies only as necessary to allow users to (a) stay logged on and (b) receive the services of our website service providers (including Amazon Web Services, Intercom and Google Analytics). Google Analytics allows us only to monitor usage of the Site and does not provide us with personal data; however, if you wish to disable Google Analytics in your browser you may install a plug-in available from Google. We do not use cookies for tracking, advertising or marketing purposes.

Rights regarding personal information

You have the following rights regarding your personal information:

If you wish to exercise these rights, please contact us at info@learnershape.com.

Changes to this Policy

From time to time, LearnerShape may revise this Policy to reflect changes in the law, changes in our services, or for other reasons. Updated versions of this Policy will be posted on our website. If we make significant changes to the Policy, we will endeavour to provide appropriate notice to persons for whom we have contact information.

Contact information and complaints

If you have any questions or concerns about this Policy or the way we use your information, please contact us via info@learnershape.com.

If you consider that we have not addressed a problem, you have a right to complain to the UK Information Commissioner’s Office. Further information can be found at https://ico.org.uk/make-a-complaint/.